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Shipping
We offer FREE INSURED SHIPPING to addresses in the continental U.S.
We use UPS/Fedex 2nd Day Air for all purchases. For purchases over $2,500 we ship using UPS/Fedex Next Day Air at no extra charge
All packages are fully insured and are signature required
We cannot ship to PO Boxes
Please allow 1-4 business days for your order to be prepared and shipped, unless it is a special order.
Once your order has been processed and shipped, you will receive an email from us with your tracking information
Please contact us at info@benshemano.com with your order number, if you need the package by a specific date.
Returns
We accept returns within 7 days of receiving your item.
To be eligible for a return, your item must be unused and in the same condition that you received it and in the original packaging.
Several types of goods are exempt from being returned. Any custom work, loose stones, personalized, made to order items and rings that are resized are non-returnable and non-refundable.
Contact us at info@benshemano.com to process a return and receive an insured mailing label.
Refunds
Once we receive the item in its original condition and packaging, we will issue a refund within 4 to 6 days of receipt to the same method of payment, less the cost of the return insured shipping.
